Privacy Policy
Atèpá Media
Who we are and how to contact us
Atèpá Media (“we,” “us,” “our”) provides photography, videography, photo booth, livestream, and related services. Website: atepamedia.com. Email: atepamedia@gmail.com Phone: (929) 992-8372.
Information we collect
1. Information you provide: name, email, phone, event date/time, venue address, service type, add-ons, notes, portfolio permission choices; messages you send us by email, SMS, chat, or forms.
2. Payment information: processed by our payment providers (e.g., Stripe or Square). We do not store full card numbers.
3. Photos and videos: media we capture while delivering your services. Portfolio use happens only if you grant permission.
4. Automatically collected data: IP address, device/browser details, pages viewed, and cookie/analytics data when you visit our site or booking pages.
How we use information
• Provide and manage the services you request (quotes, booking, scheduling, production, delivery).
• Process payments and send invoices/receipts.
• Communicate about quotes, bookings, reminders, and support by email, SMS, or phone.
• Improve our site, services, and client experience.
• Send occasional marketing or review requests if you opt in.
• Comply with legal, tax, and safety obligations.
SMS and email communications
You can opt in to receive texts and emails about quotes, booking updates, reminders, and helpful follow-ups. Reply STOP to end SMS at any time; HELP for help. Message and data rates may apply. Opt-in is not required to purchase.
Cookies and analytics
We use necessary cookies for site and booking functionality and may use analytics to understand performance. You can adjust browser settings to limit cookies; doing so may affect some features.
Payments
Card payments are handled by third-party processors. We do not store full payment card details on our systems. Please review the processor’s privacy policy for more information.
Content usage and portfolio permission
We will only use your images or video in our portfolio, website, or social channels if you grant permission during booking or later in writing. If you change your mind, contact us and we will handle removal requests where feasible, subject to backups, prior prints, or legal obligations.
Sharing your information
We do not sell your personal information. We share information only with service providers who help us operate (for example: booking platform, payment processors, email/SMS tools, cloud storage, client galleries, and chat tools). They may use your information only to provide services to us. We may share information when required by law or to protect rights, safety, and security.
Data retention
Booking and financial records are kept as needed for business, tax, and legal reasons. Project files and deliverables are retained for a limited period consistent with our operations; delivery time frames are stated in your booking. Marketing and communication preferences are retained until you change them or request deletion, subject to legal requirements.
Your choices and rights
You can request access, correction, or deletion of your personal information, or update your email/SMS preferences. If you are in a region with specific privacy rights (for example, California or the European Economic Area), you may have additional rights such as data portability or restriction of processing. To exercise any rights, email atepamedia@gmail.com. We may need to verify your identity before responding.
Security
We use reasonable technical and organizational measures to protect personal information. No online system is 100% secure. Please use strong passwords and take care when sharing information.
Children’s privacy
Our website and booking system are intended for adults. If you are a parent or guardian and believe a child provided personal information online, contact us so we can address it.
International visitors
If you access our site from outside the United States, your information may be processed in the U.S., where data laws may differ from those in your country.
Links to other websites
Our site and messages may include links to third-party websites (for example, galleries or video platforms). We are not responsible for their privacy practices; please review their policies.
Changes to this policy
We may update this policy from time to time. We will post the updated date below. Your continued use of our site or services after changes means you accept the updated policy.
How to contact us
Email: atepamedia@gmail.com
Phone: (929) 992-8372
Website: atepamedia.com
Effective date
Last updated: January 21, 2026